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Spin palace, founded in 2001 has a large variety of high quality games, a payout ratio of 97%, a range of banking options and a decent selection of bonuses / promotions. The support is good and the website is well laid out but can feel bare with not as much information or site navigation as other online casinos.
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Games / Software

Spin Palace uses games provided by Microgaming, the world’s largest provider of online gaming software. The games, of which there are over 400, are high in quality and have strong graphics and betting options. The variety of games includes all the classics such as poker, blackjack and slot games as well as regular new and updated games. Spin Palace notifies its member whenever new games are available. The online casino has software that allows the user to play multiple games simultaneously by opening them in separate tabs.  Games can be played after downloading the casino software or alternatively can be played in the user’s browser.

Layout

The Spin Palace homepage is well laid out and looks very professional. Navigation is easy and the pages are never overloaded or cheap looking. There is, if anything too little information on the pages but what there is is all relevant and keeps the user interested rather than trying to over-sell itself which some online casinos do. In text links help the user move quickly between pages and access further information. Pictures and tables help break up the text and headings are clear and concise.

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Payment

There are more than 15 different ways in which customers can deposit funds into the Spin Palace online casino including all major credit and debit cards as well as via Paypal, Neteller, Ukash and Click2Play among others. The banking section of the site has a table with all deposit methods and withdrawal methods combined and payment descriptions for each method. The table is clear but a separate deposit and withdrawal sections would have been preferable.

Welcome Bonus / Promotions

Spin Palace has a range of welcome bonuses and promotions on offer. There is a first deposit bonus of 100% up to the amount of 150 pounds, a second deposit bonus of 25% up to 125 pounds and a final third deposit bonus of 50% up to 100 pounds. Weekly bonuses are also run alongside the welcome bonuses. At the time of writing, the current weekly offer is called ‘Sunday Special’ and offers new users 100 free spins at the ‘Tomb Raider: Secret of the Sword’ game for an entire year. Finally there is an anniversary bonus for customers who have been with Spin Palace for a year. The reward for one year’s worth of loyalty at the online casino is a 100% bonus up to 105 pounds.

Help / Support

As with the majority of all online casinos, Spin Palace, has a comprehensive support team and can be contacted in a number of ways including via email, freephone or using the 24/7 live chat system. There is a good FAQ section and staff are helpful and friendly.

Verdict

A good quality online casino with a huge range of games, a very easy to use and navigate site that looks professional and a helpful support set-up. Information about the casino and its workings could be more substantial and welcome bonuses are nothing new in comparison to other casinos. However the ability to play multiple games simultaneously is a big plus and it is a comfortable welcoming and safe online casino. (7/10)

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